4 May 2026 [COLUMN] Innovating without betraying oneself: why luxury must stop trying to prove its modernity The luxury sector isn’t lagging behind technologically; it’s undergoing a crisis of coherence. Against a backdrop of rising
9 March 2026 [COLUMN] Drive-to-store activation: the magic potion to bring customers back to stores Brands have never been so visible, yet natural traffic—the kind that arose from the prestige of an address,
9 February 2026 [COLUMN] Luxury faces the trap of hyper-exclusivity Luxury is going through an unprecedented period of tension. Slowing sales, questions about desirability, rising widespread mistrust: the
15 December 2025 [COLUMN] Storytelling is dead, long live storyproving! In recent years, the dream equation has moved away from craftsmanship and expertise to embrace a constructed and
7 October 2025 [COLUMN] Chanel: the keys to ultra-desirability The House on Rue Cambon understood very early on that the power of its brand would come from
12 June 2025 [COLUMN] Fakes: experience, the ideal weapon for luxury brands to combat them Fakes, these ersatz brand-name products, are consumed without shame by members of Gen Z. While legal action is
10 October 2024 [CHRONICLE] What’s the recipe for a winning retail strategy? COVID has definitively transformed the brand ecosystem, and in particular the retail landscape, by redefining the function of
27 December 2023 [CHRONICLE] The 3 Ps of Shopping in 2030 – Part 3: Product Héroïne has just unveiled the new study from its Strategy division, “The 3 P’s of Shopping in 2030”.
20 December 2023 [CHRONICLE] The 3 Ps of Shopping in 2030 – Part 2: People Héroïne has just unveiled the new study from its Strategy division, “The 3 P’s of Shopping in 2030”.
13 December 2023 [CHRONICLE] THE 3 P’s OF SHOPPING IN 2030 – Part 1: Places Héroïne, the French Brand Experience agency, has just unveiled a new study by its Strategy division, entitled “The