[INTERVIEW] Vincent Billiard: Hôtel de Crillon, bringing the art of entertaining to a luxury hotel

Vincent Billiard, General Manager of the Hôtel de Crillon in Paris, was one of the guest speakers at the “L’Art de Recevoir” evening organized by LUXUS PLUS. During the press conference moderated by Hervé de Gouvion Saint Cyr, founder of TalentriCity and customer experience expert, Vincent Billiard spoke about his vocation, his vision of the art of entertaining, and his role at the helm of one of Paris’s finest palaces.

Jacquemus and the United States, a love story of reason

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Jacquemus strengthens its presence in the United States. Last weekend, the French designer opened its first store in New York. Behind this inauguration, it’s hard not to see a race for growth, at a time when e-commerce sales – the brand’s preferred channel – are experiencing a marked slowdown. A seductive operation also aimed at financiers, to the point of considering an opening of the capital.

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Second hand: how Vestiaire Collective uses artificial intelligence to boost the shopping experience

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Vestiaire Collective was looking for an effective way to facilitate the search for second-hand products and boost its conversion rate on its e-commerce site. The leading platform for the sale of second-hand luxury goods seems to have found it by powering its search bar with artificial intelligence. This evolution is accompanied by the arrival of two tech profiles. From product search toresale price optimization, Vestiaire Collective, the leading consumer resale platform for luxury goods, has developed AI-based functionalities to enhance the experience of both buyers and sellers. The platform, which celebrates its 15th anniversary this year, has no intention of

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