Client Experience - Page 3
Luxury giant LVMH renews and expands its partnership with Alibaba for five years, to strengthen its presence in
The undisputed leader in cognac, Hennessy, is to inaugurate a high-end personalization workshop to offer its customers a
LVMH has just revealed the 18 startups shortlisted to compete in the 6th edition of its LVMH Innovation
As luxury rail cruises gain increasing popularity among tourists, stakeholders are multiplying their offerings. The latest announcement: the
The latest “Customer Experience Excellence” study by KPMG France singles out Fashion & Beauty and Chanel as the
Since COVID, which acted as a catalyst for trends, confirming and even reinforcing the need for experiences, many
Louis Vuitton has just inaugurated l’Appartement, its new physical boutique concept reserved for its best customers. The opening
Maria Sharapova, the Russian player and world star of women’s tennis, ended her career in 2020. She returns
Belmond, the LVMH group’s hotel and experiential business, is strengthening its partnership with Veuve Clicquot with three new
Héroïne has just unveiled the new study from its Strategy division, “The 3 P’s of Shopping in 2030”.