UK: After Next, Net-A-Porter temporarily suspends online activities
British luxury retailer Net-a-Porter announced on Friday that it is temporarily closing its distribution centers around the world in order to take security measures in the midst of a new coronavirus pandemic.
The closings will affect the United States, Europe and the Middle East, where customers will no longer be able to shop. The only exception is the company’s Asia Pacific website (which remains operational) until further notice.
“For the health and safety of our community, we have temporarily closed our Distribution Centre until further notice. We hope you are all staying safe and look forward to welcoming you back soon.“, indicates a note visible on the NET-A-PORTER website.
The latter also provides users with a contact email address allowing them to obtain more information concerning the possible return of their purchases.
Also note that the company changed its return policy from 28 days to 60 days.
However, it is difficult to know whether certain orders recently placed and not yet received should still be delivered.
The move comes after its counterpart Next, one of the UK’s largest clothing retailers, said in a statement on Thursday that it was temporarily that it was temporarily interrupting its online activities because staff “increasingly feel they should be at home in the current climate.”
If the retailer had already closed its physical stores, this announcement came after BuzzFeed News reported that Next was not following the British government’s directive to keep at least two meters between people in warehouses where they were going to receive the goods.
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Featured Photo : © NET-A-PORTER
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