Client Experience
Payment methods are evolving in the luxury sector. While credit cards and bank transfers remain popular, new, more
From June 19 to 29, Hermès is bringing its escape game to New York. Entitled “Mystery at the
Known as the highlight of the Vivatech trade show—a must-attend European event for innovation and start-ups—the LVMH Innovation
Fakes, these ersatz brand-name products, are consumed without shame by members of Gen Z. While legal action is
Whether cyclical or structural, the malaise currently afflicting the luxury sector appears to run deeper than meets the
Two recent studies, one focusing on the American luxury consumer and the other on the loyalty programs of
After opening its first store on Rue Cambon in 2014, Kilian Paris inaugurated its second flagship in the
A trendsetter, the luxury sector has no hesitation in using the latest cutting-edge technologies, including artificial intelligence. But
Propelled to first and fifth place among French companies, Chanel and Dior have made great progress in the
Four Seasons Hotels & Resorts is looking to capitalize on the release of Season 3 of The White
