Organized by the Luxus+ Club in partnership with IFOP, ISG Luxury Program and Valtech, LUXperience(S) will bring together luxury and lifestyle professionals on October 2, 2025, via livestreaming and in person in Paris, for a morning of discussions on a key issue: the new exceptional experiences that are redefining the relationship between luxury brands and their customers.
The program will include the presentation of an exclusive global study conducted by IFOP, in partnership with Luxus, among 4,500 luxury customers and fans in seven markets (France, Germany, Spain, the United Kingdom, the United States, China, and Japan).
The study will seek to determine the type of experiences consumers now expect in different areas of luxury: fashion, hospitality, technology, etc. Are there differences between generations, cultures and geographies? The aim will be to identify new levers of engagement to activate according to the targeted profiles.
For its part, ISG Luxury Program, as a training specialist, will highlight the new skills required by recruiters in luxury brands in the era of experiential luxury. The Valtech agency, a specialist in digital and technological marketing, will also share its vision of the transformation of luxury companies that are driven by innovation in the service of customer experience.
Speakers from all backgrounds will also take the floor: executives, experts, creatives, entrepreneurs, and researchers. All will share their knowledge, expertise, and concrete actions to activate new levers for acquisition and growth.
You will attend round tables, keynotes, and lively discussions led by prestigious speakers: Rémy Oudghiri, Managing Director, Sociovision (IFOP group), Véronique Lepinay, Communications Director, ISG Luxury Program, Maud Lagarde, Global Digital Client, Louis Vuitton, Tony Pinville, former CEO & Co-founder, Heuritech, Pascal Malotti, Global Retail Strategy Lead, Valtech …and many more to come.
Their testimonials will attempt to answer questions related to the expectations of an increasingly demanding audience: personalization, emotion, authenticity, consistency… These perspectives will help anticipate trends and fuel strategic thinking on how luxury can regain its role as a creator of emotions and extraordinary experiences.
The conference will be followed by a cocktail lunch, a special opportunity to network with decision-makers from the worlds of luxury, digital, training, and innovation.
I look forward to seeing you in the fall to continue our discussions and reflections on the exceptional experiences that are redefining luxury and have become the real challenges of contemporary luxury.
How can you participate in LUXperience(s)?
👉 Register now to guarantee your place by clicking here.
❗️ This event is reserved for Luxus+ Premium subscribers.
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⚠️ The number of places is limited.
◾ Registration deadline: September 29, 2025
📅 Event details:
Date: Thursday, October 2, 2025 Time: 8:30 a.m. – 12:00 p.m. (closing, followed by a cocktail reception) - Format: Hybrid, livestreaming and in person at the Pavillon Élysée, 10 Avenue des Champs-Élysées, 75008 Paris
Any questions? Feel free to contact us by email at [email protected]. We will be happy to answer you.
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Featured photo : © Luxus Plus
